You can learn more from our asked questions
Do you have questions about Cleaning services and everything we do, and do you need a little guidance? Well, you’ve come to the right place! If you have a question that’s not listed below, we’re excited to help! Just call or text us at +61 492 858 544. You can also email us directly at info@fastandglow.com.au
Fast & Glow provides comprehensive house cleaning services across Melbourne, including regular domestic cleans, deep cleans, end-of-lease cleaning, and office cleaning. Our standard service covers dusting, vacuuming, mopping, kitchen and bathroom sanitising, and surface wiping. We also offer optional extras such as oven cleaning, inside fridge, interior windows, and balcony sweeping. Every service is tailored to your home's specific needs, ensuring a thorough and personalised clean that leaves your space fresh and spotless.
We proudly service all Melbourne metropolitan suburbs, including the CBD, inner suburbs like Richmond, Carlton, and South Yarra, as well as outer areas such as Dandenong, Werribee, and Frankston. If you're unsure whether we cover your location, simply reach out with your postcode, and our friendly team will confirm availability. We're committed to making professional cleaning accessible to households across Greater Melbourne, delivering the same high standard of service no matter where you are.
Booking with Fast & Glow is quick and easy. Simply visit our website, call us, or send an email with your preferred date, time, and service type. We'll provide a free quote based on your home's size and condition. Once confirmed, our team will arrive at your scheduled time with all supplies and equipment ready. We recommend booking at least 48 hours in advance, though we'll always try to accommodate urgent requests whenever possible.
Yes! We reward loyalty with discounted rates for recurring services. Weekly and fortnightly bookings receive 10% off, while monthly visits receive 5% off from your second clean onwards. Your first clean is charged at the standard one-off rate as it establishes your home's baseline condition. These discounts make maintaining a consistently clean home more affordable for Melbourne families.
No, you don't need to be home. Many of our Melbourne clients provide access via a spare key, lockbox, or door code so we can clean while they're at work or running errands. All our cleaners are carefully screened, insured, and trustworthy, giving you complete peace of mind. If you prefer to be present, that's absolutely fine too—our team is friendly, respectful, and happy to work around your schedule.
Our team arrives fully equipped with professional-grade cleaning products and equipment, including eco-friendly options for sensitive households. We use HEPA-filter vacuums, microfibre cloths, and hospital-grade disinfectants to ensure a hygienic result. If you have allergies or prefer specific products, just let us know—we're happy to use your own supplies. Our goal is a safe, healthy clean for every Melbourne home.
Yes, absolutely. Every Fast & Glow cleaner is fully insured and has undergone a comprehensive police check before joining our team. We carefully screen all staff to ensure they meet our high standards of professionalism and reliability. You can rest assured that only trustworthy, qualified professionals will enter your home. Your safety and security are our top priorities, and we take this responsibility seriously.
We understand life happens. If you need to cancel or reschedule, please notify us at least 24 hours before your appointment to avoid a cancellation fee. Cancellations made with less than 24 hours' notice may incur a 50% charge of the booked service. We appreciate your understanding, as last-minute changes affect our team's schedule and other clients' bookings.
Still have you any problem for solutions?
For any inquiries about my Cleaning services, feel free to contact our team during business hours.